Legal

Refund and cancellation policy

Last updated: 9 November 2026

Redraft (redraft.dev) is free while it is in beta. There is no paid plan on sale today, no card is asked for, and nothing is charged. So today there is nothing to refund or cancel. This page says what will apply when paid plans start, so it is settled before anyone pays. Questions: contact@redraft.dev.

The short version

Today: nothing is charged, and there is nothing to cancel.
When paid plans start: you will see the full price before you pay, and nothing is charged without your clear yes.
14 days: ask for a full refund of your first payment within 14 days, with no reason needed.
Cancel in one click from your account. You keep what you paid for until the end of the period.

1. Today: free during the beta

The Free plan costs nothing and needs no card. The Pro plan is not on sale yet. We don't collect payment details, and we don't send marketing emails, so there is nothing to unsubscribe from. If you no longer want an account, you can delete it yourself: open the account menu and choose Delete my account.

2. When paid plans start

The price is shown on the pricing page and again at checkout, before you pay, with any tax that applies. There are no hidden fees and no extra charge added afterwards.
You pay only after you confirm. Nothing is charged because you created a free account or tried a feature.
We will tell you here and in the app before the first paid plan goes on sale, and name the company that takes payments.
If a plan renews automatically, we say so at checkout, and we email you a few days before a yearly plan renews.

3. Refunds

First payment: you can ask for a full refund within 14 days of paying. You don't have to give a reason.
A renewal you didn't want: if a plan renewed and you didn't mean to keep it, ask within 7 days of the charge and we will refund that payment.
Something went wrong (you were charged twice, or the service didn't work for you): write to us and we will look at it fairly.

To ask, write to contact@redraft.dev from the email address of your account and tell us the date of the payment. We answer within 5 working days. A refund goes back to the way you paid; your bank may take a few days to show it.

4. Cancelling

When there is a paid plan, the Cancel button will be in your account menu. It works in one step, as easily as signing up. You won't need to write, call or fill in a form.
After you cancel, you keep the plan until the end of the period you paid for, and it isn't renewed.
Then your account goes back to the Free plan and keeps working. We don't delete your saved templates or signatures because you cancelled.

5. Your legal rights

This policy adds to the rights you already have by law, for example the right of withdrawal for online purchases where you live. It never takes them away.

6. Changes to this policy

If this policy changes, we update this page and its date. A change never applies to a payment you made before it.